![]() In fact, some IT professionals believe that companies can overuse war rooms, which results in inefficiencies-exactly what the war room is meant to fix.Ī variety of factors can make it difficult to solve IT issues: hybrid environments, multi-vendor deployments, and growing complexity and scale within enterprise infrastructure. Like any project management approach, IT war rooms aren’t always all they’re cracked up to be. If you’ve ever left a war room with warm, fuzzy feelings about your colleagues but without hard decisions and actionable solutions, that war room was not successful. This information can speed up or improve future projects.Įven if your IT war room doesn’t realize every single one of these benefits, collaborative face-to-face time among employees is valuable, especially in today’s remote workforce. The goal for IT war rooms is to reach decisions quickly -if you can’t or don’t, table them for the next session. Whether bringing in new employees or introducing major changes to your project, a war room offers a single stream of information that smooths the transition and ensures all players have correct, up-to-date information. Research shows that positive feelings around your team and collaboration results in increased commitment, responsibility, and accountability. Verbal communication is quicker than emails or DMs. That productivity increase may be attributable to several benefits of working in a war room: Another bonus? The war room workers liked their new environment better than they initially anticipated. Their research illustrated an increase in productivity-some were four times more productive than their solo counterparts. Scientists at the University of Michigan compared groups of software developers working in war rooms versus employees in a more traditional office environment. Perhaps the biggest benefit is the increased productivity. Proponents of IT war rooms tout many benefits. Generally, a war room feels more casual but also more engaging than a typical meeting. Whereas a meeting might have one or two leaders sharing specific information, war rooms should encourage all attendees to speak up, move around, ask questions, and seek solutions. Most importantly, war rooms should feel different from meetings. The best war rooms are located in a dedicated space for one or more full days or for a few hours over a week. War rooms also last longer meetings might go 30 minutes or one hour. Unlike a normal meeting, a war room should mix people together who might not otherwise collaborate. So, who should be involved in a war room? It’s essential to bring together both subject matter experts and key stakeholders, like project decision makers and even executives. IT war rooms can be particularly useful in agile environments, where you may need inter-scrum communication. For example, a war room with an IT focus might have goals like how to solve slowdowns or outages, improve network inefficiencies, or contribute to a development project. IT war rooms, specifically, often aim to pinpoint a tech problem’s root cause. The goal of your war room could be any combination of the following: War rooms can be a useful tool in any type of project management. Also known as situation rooms, control rooms, or command centers, war rooms should always have the goal of solving a difficult or specific problem via clear communication and improved workflows. Unlike a traditional office environment, war rooms are spaces where key people get together to solve a difficult problem. Use the right-hand menu to navigate.) What is an IT war room? (This tutorial is part of our IT Leadership & Best Practices Guide. ![]() In this article, we’ll define the business use and benefits of an IT war room, help you determine whether a war room is for you, and provide war room best practices. Still, many companies deploy war rooms to solve specific problems, and IT is no exception. The president must make the right decision, with no time to spare.įor most companies, this war room might seem a bit out of touch. Picture the president, sitting in a bunker-like room, surrounded by aides and Cabinet members who are providing up-to-the-minute details on the given world threat. ![]() The term “war room” seems to pair perfectly with end-of-the-world movies.
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